Welcome to the JPMorgan Chase Code Reporting Hotline

JPMorgan Chase has earned a reputation as an institution that maintains high standards of transparency and accountability. Building on that reputation requires a strong commitment – by everyone – to make our company the best it can be.

Each of us has a responsibility to conduct the Company's business honestly, fairly and ethically. We are required to follow the JPMorgan Chase Code of Conduct, all other firm policies and procedures and all applicable laws and regulations. We also have a duty to speak up whenever we see or suspect illegal or unethical activity.

When Should You Use the Hotline?

The Code of Conduct requires you to report known or suspected violations of:

  • The Code of Conduct
  • Any other JPMorgan Chase policy
  • Laws or regulations relating to JPMorgan Chase’s business

The Code Reporting Hotline is one way to report suspected violations. Note that you can also report violations through any of the channels referred to in Section 1.5 of the Code, including internal Human Resources channels for reporting harassment or discrimination.

The Hotline

  • Is operated by an external company so you will speak with someone who is not a JPMorgan Chase employee
  • Is staffed 24/7 so you will always speak to a person, never a recording
  • Offers translation services on request
  • Can be reached by phone or via Internet, e-mail, fax or regular mail

What Should You Report Elsewhere?

You should not use the Code Reporting Hotline for reports that do not relate to the violations listed above, such as:

  • Lost equipment – laptop, Blackberries, etc.
  • SPAM or phishing emails
  • Building security or life-threatening emergency (contact your local emergency services number)
  • Questions on pay roll issues, benefits or other HR matters
  • Questions about the Code or other Company policies
Speak Up!
If you see or suspect misconduct, don’t ignore it. Say something. The Code of Conduct requires it, and it’s the right thing to do.

The Code
Reporting Hotline
Call Toll-Free
In the U.S. and Canada dial:

1-855-JPMCODE
(1-855-576-2633)


All other countries
Report Online
click here

Report via Fax
+1-770-409-5008
or toll-free
in North America:
1-800-748-6159

Report via Mail:
The Network, Inc.
333 Research Court
Norcross, GA 30092
USA


The Code Reporting Hotline and online resources are available 24 hours a day,
seven days a week.
What Happens When You Contact the Hotline?
  • The information you report will be sent to JPMorgan Chase’s internal investigations units for appropriate follow-up.
  • Reports are handled promptly and discreetly.
  • Retaliation for reporting in good faith is strictly prohibited and will not be tolerated.
Our integrity and reputation depend on our ability to do the right thing,
even when it’s not the easy thing.